Privacy Policy
This Privacy Policy describes how Subsly ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://subsly.live (the "Site").
By continuing to use our Site, you agree to the practices described in this policy.
Information we collect
When you visit the Site, we automatically collect certain information about your device ("Device Information"). This includes:
- Information about your web browser, IP address, time zone.
- Information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
We collect Device Information using the following technologies:
- Cookies: Data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit this site.
- Log files: Track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Additionally, when you make a purchase through the Site, we do not store full payment details. All payments are processed through secure third-party gateways. However, we do maintain Order Information, which includes your transaction ID, purchase details, and contact information, which we use for order processing, customer service, and dispute resolution.
When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
How we use your personal information
We use the Order Information that we collect to:
- Fulfill any orders placed through the Site (including processing your payment and providing invoices/order confirmations).
- Communicate with you.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
We use the Device Information that we collect to:
- Screen for potential risk and fraud (in particular, your IP address).
- Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
- Assess the success of our marketing and advertising campaigns.
Sharing your personal information
We do not sell your personal information to third parties. We share your Personal Information with service providers to help us use it for the purposes described above. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
- We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a "Do Not Track" signal from your browser.
Your rights
If you are a European resident, you have the right to access, correct, update, or request deletion of the personal information we hold about you. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we process your information to fulfill contracts we might have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests listed above.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions about this page, please contact us via our website form or directly by email at support@subsly.live.
By continuing to use our Site, you agree to the practices described in this policy.
Information we collect
When you visit the Site, we automatically collect certain information about your device ("Device Information"). This includes:
- Information about your web browser, IP address, time zone.
- Information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
We collect Device Information using the following technologies:
- Cookies: Data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit this site.
- Log files: Track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Additionally, when you make a purchase through the Site, we do not store full payment details. All payments are processed through secure third-party gateways. However, we do maintain Order Information, which includes your transaction ID, purchase details, and contact information, which we use for order processing, customer service, and dispute resolution.
When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
How we use your personal information
We use the Order Information that we collect to:
- Fulfill any orders placed through the Site (including processing your payment and providing invoices/order confirmations).
- Communicate with you.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
We use the Device Information that we collect to:
- Screen for potential risk and fraud (in particular, your IP address).
- Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
- Assess the success of our marketing and advertising campaigns.
Sharing your personal information
We do not sell your personal information to third parties. We share your Personal Information with service providers to help us use it for the purposes described above. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
- We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a "Do Not Track" signal from your browser.
Your rights
If you are a European resident, you have the right to access, correct, update, or request deletion of the personal information we hold about you. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we process your information to fulfill contracts we might have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests listed above.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions about this page, please contact us via our website form or directly by email at support@subsly.live.